You can view a report of all tickets purchased in the "Ticket Report" tab on your ticketed event's manage page. Each ticket type will be listed as well as the current purchase price, quantity sold, and total amount raised via that ticket type.
Note that free tickets you've given away will be marked in the ticket report in quantity but not in amount. Similarly, if you've changed the ticket type price, the price will note the current price but the amount will be the total actually raised via that type, including older prices.
Generating a list of ticket purchases
To export a list of ticket purchase transactions, click the "Generate" button. A report will be compiled and emailed to you when it's ready. The report will contain each ticket purchaser's name, email address, mobile number, address, city, state, ZIP/postal code, country, source code information, date tickets were purchased, total amount paid (and WePay or Stripe's fee and net amount received), WePay or Stripe's transaction number for the purchase, and the number of each ticket type purchased, as well as the price.
Optionally you can choose a start or end date and only download tickets in that range, and you can also add additional custom field columns that are not present on the ticketed event itself, to pull additional data into the download.
Downloading a previously generated report
If a report has previously been generated you can directly download that report again, instead of waiting for a new one to generate. The date and time when it was generated will be listed, so you can understand how fresh or stale the data in that report will be. Click "Download" to download it directly, or click "Generate" to generate a new report, with fresh data, and be emailed when it's ready for download.
Viewing latest 100 activists
You are able to preview the latest 100 action takers and their data in a table above the reporting buttons. This table will show all the data that would be downloaded by the report buttons, so you may not even need to generate or download at all!
Giving report access
You can choose who can download ticket purchases in the ‘Report Access’ section. Any administrator of your group will have access to this section. But you can give additional people access to these ticket purchases by typing in their email address and sending them an invitation. They will not be able to edit the action, only access the ‘Ticket Report’ tab. This can be useful if you’re working with another organization on a co-sponsored event or you want to give someone like your co-host a list of all the ticket purchases.
When you send the invitation for someone to access the ticket purchases, they will receive an email with a link to create an account (if they don’t have one already), a link to view the report, and instructions not to delete that email. As the administrator, your email address will be in the reply-to, so they can contact you with any questions. You’ll receive an email when they’ve accepted the invitation. They will have a limited view of the action manage page, and only be able to view the ticketed event, the last 100 action takers, generate a new report, or download the last generated report.
As the administrator, you can scroll down on the ‘Report Access’ tab to see the ‘People with Access’ section. Here, you can see who still has not accepted access and created an account — they will have two buttons next to their email address that allow you to ‘resend invite’ or ‘cancel invite’.
You can also see who currently has access to the report. You’ll see a red ‘remove’ button next to their name, which will remove access from the report. If you remove them from report access, if they try to access the report again they will be redirected to their dashboard.