Action Network uses SendGrid to deliver our emails, so whitelisting and whitelabeling happens automatically for large email providers such as Gmail, Hotmail, Outlook, Comcast, and the like. SendGrid is truly excellent, ensuring your emails end up in inboxes and not spam boxes and automatically managing any issues with these large email providers.
However, some organizations run their own email services. Because these services are so varied, distributed, and numerous, SendGrid can't handle relationships with them. However, administrators of these programs can whitelist the IP addresses we use to send email to ensure delivery.
If you run one of these programs or are working with someone to whitelist our emails, here are the IP addresses we use:
We are the only people who use these IP addresses -- all email going out over them is sent from Action Network -- so you can whitelist with confidence.
SPF and DKIM records
Though it's not strictly necessary, it's good practice to install an SPF record on the domain you send email from if you'd like. SPF records are a text DNS record with entries for each outside service that is authorized to send email on your behalf. Click here for more information on SPF records. An SPF record for using our system would look like this:
v=spf1 include:sendgrid.net include:mailings.actionnetwork.org include:u1659953.wl.sendgrid.net include:u1555600.wl.sendgrid.net include:u1584542.wl.sendgrid.net include:u1584622.wl.sendgrid.net ~all
However, if you have other services you send with, you may have additional SPF includes as well. Click here for more about the format.
We also offer custom DKIM records for your domains for additional custom whitelisting and whitelabeling if you'd like, again not necessary but good practice. Please email us at firstname.lastname@example.org with the domain you use to send email from (what you use in the reply-to section) and we can help set these up.
Note: you will need to send from a domain you control, rather than something like Gmail.com, to set up DKIM and SPF records.