You can use ladders to follow up with activists after they take action. In this example, we'll follow up with both an email and a mobile message.
- Create a ladder using the template. The trigger should be the specific action you want to follow up on.
- Click the plus button to add a new wait step. Set the wait period to one day.
- Add an action step to send an email, thanking people for taking action and sending them follow up information.
- Add an action step to send a mobile message. This will send at the same time as the email.
And you're done! Make sure to save the ladder and test it.